Job Summary:
The sales Coordinator plays a key administrative and support role within the sales team. This position is responsible for coordinating sales activities, managing customer accounts, preparing sales documents, and ensuring efficient and effective communication between clients, sales representatives, and other departments. The ideal candidate is detail-oriented, organized, and excels at multitasking in a fast-paced environment.
Key Responsibilities:
- Support the sales team by managing schedules, filing documents, and communicating relevant information.
- Respond to customer inquiries and provide accurate, timely information regarding products, pricing, and orders.
- Prepare and process sales quotations, purchase orders, contracts, and invoices.
- Coordinate sales-related activities and follow up on leads or pending customer actions.
- Maintain and update customer databases and CRM systems.
- Track sales targets, analyze sales performance, and prepare regular sales reports.
- Assist with the preparation and coordination of sales presentations and meetings.
- Liaise with logistics and warehouse teams to ensure timely delivery of products.
- Manage and resolve customer complaints or issues in collaboration with the sales team.
- Monitor inventory levels and alert relevant teams about stock shortages or reorder needs.
Qualifications:
- Bachelor's degree in business administration, Marketing, or related field (preferred).
- Proven experience in a sales support or administrative role (1-3 years preferred).
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to multitask and work under pressure.
- Strong problem-solving skills and a customer-focused mindset.
